*{box-sizing:border-box}html,body{margin:0}body{font-family:Inter,"Segoe UI",Roboto,Arial,sans-serif;background:#f6f7fb;color:#1f2433;font-size:14px}
a{color:#0b6b5c}button,input,select,textarea{font:inherit}
.app{display:flex;min-height:100vh}
.nav{width:236px;background:#fff;border-right:1px solid #e6e8ef;padding:18px 12px;position:sticky;top:0;height:100vh;overflow:auto;flex-shrink:0;display:flex;flex-direction:column}
.logo{font-weight:800;font-size:17px;color:#0b6b5c;padding:4px 10px 4px;letter-spacing:-.2px}.logo b{color:#1f2433}.logo small{display:block;font-weight:500;font-size:11px;color:#8a90a2;letter-spacing:0;margin-top:2px}
.org{border:1px solid #e6e8ef;border-radius:8px;padding:6px 8px;margin:14px 0;font-size:13px;color:#555;width:100%;background:#fff}
.nav a{display:flex;justify-content:space-between;align-items:center;padding:8px 12px;border-radius:8px;color:#3a4152;text-decoration:none;margin:1px 0;cursor:pointer}
.nav a:hover{background:#f3f5f9}.nav a.on{background:#e7f5f2;color:#0b6b5c;font-weight:600}.nav .sub{padding-left:28px;font-size:13px}
.nav .grp{font-weight:600}.nav .badge{background:#d9452b;color:#fff;border-radius:10px;font-size:11px;padding:1px 7px}
.nav .foot{margin-top:auto;border-top:1px solid #eef0f4;padding-top:10px;font-size:12px;color:#6b7285}
.main{flex:1;padding:24px 32px;min-width:0;max-width:1320px}
.top{display:flex;justify-content:space-between;align-items:center;margin-bottom:18px;gap:12px}h1{font-size:22px;margin:0}h2{font-size:16px;margin:0 0 12px}
.btn{background:#0b6b5c;color:#fff;border:0;border-radius:20px;padding:8px 18px;font-weight:600;cursor:pointer;white-space:nowrap}.btn:hover{background:#095a4d}
.btn.g{background:#fff;color:#1f2433;border:1px solid #d5d9e3}.btn.g:hover{background:#f3f5f9}.btn.r{background:#c0392b}.btn.sm{padding:5px 12px;font-size:13px}.btn:disabled{opacity:.45;cursor:not-allowed}
.card{background:#fff;border:1px solid #e6e8ef;border-radius:12px;padding:18px;margin-bottom:16px}
.grid{display:grid;gap:16px}.g4{grid-template-columns:repeat(4,1fr)}.g3{grid-template-columns:repeat(3,1fr)}.g2{grid-template-columns:2fr 1fr}.g11{grid-template-columns:1fr 1fr}
.k{font-size:12px;color:#6b7285}.v{font-size:26px;font-weight:700;margin-top:4px}.up{color:#0b8a5c;font-size:12px}
table{width:100%;border-collapse:collapse}th{text-align:left;font-size:12px;color:#6b7285;font-weight:600;padding:10px;border-bottom:1px solid #e6e8ef}td{padding:10px;border-bottom:1px solid #f0f1f5;vertical-align:top}tr.click{cursor:pointer}tr.click:hover td{background:#fafbfd}
.tag{display:inline-block;padding:2px 9px;border-radius:12px;font-size:12px;background:#eef0f5;white-space:nowrap}.ok{background:#e3f6ec;color:#11734b}.run{background:#fff4dc;color:#8a5a00}.blue{background:#e6effd;color:#2357b5}.bad{background:#fdecea;color:#b3261e}
.tabs{display:flex;gap:22px;border-bottom:1px solid #e6e8ef;margin-bottom:16px}.tabs a{padding:8px 0;color:#6b7285;text-decoration:none;cursor:pointer}.tabs a.on{color:#0b6b5c;border-bottom:2px solid #0b6b5c;font-weight:600}
.bar{height:8px;border-radius:4px;background:#e6e8ef;overflow:hidden;margin:4px 0 8px}.bar i{display:block;height:100%;background:#0b6b5c;transition:width .3s}
.muted{color:#6b7285;font-size:12px}.steps{display:flex;gap:10px;margin-bottom:16px}.steps div{flex:1;padding:10px 12px;border-radius:8px;background:#fff;border:1px solid #e6e8ef;font-size:13px}.steps .done{border-color:#0b6b5c;color:#0b6b5c}.steps .cur{background:#0b6b5c;color:#fff;border-color:#0b6b5c}
.cond{border:1px solid #e6e8ef;border-radius:10px;padding:10px 12px;margin-bottom:6px;display:flex;gap:10px;align-items:flex-start;flex-wrap:wrap}
select,input[type=text],input[type=email],input[type=password],input[type=number],input[type=datetime-local],textarea{border:1px solid #d5d9e3;border-radius:8px;padding:7px 10px;background:#fff;max-width:100%}
textarea{width:100%;min-height:90px}label.f{display:block;margin:0 0 12px}label.f>span{display:block;font-size:12px;color:#6b7285;margin-bottom:4px}label.f input,label.f select{width:100%}
.chips{display:flex;flex-wrap:wrap;gap:6px;flex:1}.chip{border:1px solid #d5d9e3;border-radius:14px;padding:3px 10px;font-size:12px;cursor:pointer;background:#fff;user-select:none}.chip.on{background:#0b6b5c;color:#fff;border-color:#0b6b5c}
.andor{display:flex;gap:6px;margin:4px 0 8px}.andor .chip{font-weight:700}
.x{border:0;background:none;color:#9aa0b0;cursor:pointer;font-size:18px;line-height:1}
.empty{text-align:center;padding:40px 10px;color:#6b7285}.empty b{display:block;color:#1f2433;font-size:16px;margin-bottom:6px}
.login{max-width:380px;margin:12vh auto;background:#fff;border:1px solid #e6e8ef;border-radius:14px;padding:28px}
.err{background:#fdecea;color:#b3261e;border-radius:8px;padding:8px 12px;margin-bottom:12px;font-size:13px}
.note{background:#fff8e6;border:1px solid #f3e1b0;border-radius:8px;padding:8px 12px;font-size:12px;color:#7a5a00;margin-bottom:12px}
.pc{display:flex;gap:10px;padding:8px 0;border-bottom:1px solid #f0f1f5}.pc .ic{width:20px;font-weight:700}.pass .ic{color:#11734b}.warn .ic{color:#b07a00}.fail .ic{color:#b3261e}
.phone{background:#eef1f6;border-radius:14px;padding:14px;font-size:13px;line-height:1.5;white-space:pre-wrap}.phone .hd{font-weight:700;color:#0b6b5c;margin-bottom:6px}
.toast{position:fixed;right:20px;bottom:20px;background:#1f2433;color:#fff;padding:10px 16px;border-radius:10px;z-index:9;font-size:13px}
.drop{border:2px dashed #cfd5e1;border-radius:12px;padding:36px;text-align:center;color:#6b7285;cursor:pointer}.drop:hover{border-color:#0b6b5c;color:#0b6b5c}
.big{font-size:34px;font-weight:700;color:#0b6b5c}.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.right{margin-left:auto}
.funnel{display:flex;gap:10px}.funnel div{flex:1;background:#f3f6f9;border-radius:10px;padding:12px}.funnel b{display:block;font-size:22px}
@media(max-width:900px){.g4,.g3,.g2,.g11{grid-template-columns:1fr}.nav{display:none}.main{padding:16px}}
.g4d{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:16px;margin-bottom:12px}.dcard{margin:0}.dhd{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px;gap:6px}
.cov{font-size:11px;color:#0b6b5c;background:#e7f5f2;border-radius:10px;padding:2px 8px;white-space:nowrap}.dn{display:flex;gap:12px;align-items:center}
.donut{width:100px;height:100px;border-radius:50%;flex:none;display:flex;align-items:center;justify-content:center}.donut span{width:60px;height:60px;border-radius:50%;background:#fff;display:flex;flex-direction:column;align-items:center;justify-content:center;font-weight:700}.donut small{font-size:10px;color:#888;font-weight:400}
.lgs{min-width:0;flex:1}.lg{font-size:12px;display:flex;align-items:center;gap:6px;margin:3px 0}.lg i{width:9px;height:9px;border-radius:2px;display:inline-block;flex:none}.lg b{margin-left:auto;padding-left:6px}
.ai{border-left:4px solid #0b6b5c}.ai h3{margin:4px 0 6px;font-size:15px}.ai ul{margin:0 0 8px;padding-left:18px;line-height:1.5;font-size:13px}.fs12{font-size:12px}.fs13{font-size:13px}
.note.warn{background:#fff4d6;color:#8a6100;border-color:#f2d58a}mark{background:#ffe08a}.more summary{cursor:pointer;color:#0b6b5c;margin:4px 0 10px}.mono{font-family:ui-monospace,Menlo,monospace;font-size:12px;width:100%}.note-l{color:#8a6100}
.jobp{background:#f3faf8;border:1px solid #d6efe9;border-radius:8px;padding:10px 12px;margin-top:8px}
.ins-wrap{display:flex;gap:18px;align-items:flex-start}.ins-main{flex:1;min-width:0}
.chatp.open{width:380px;flex:none;position:sticky;top:12px;max-height:calc(100vh - 24px);display:flex;flex-direction:column;background:#fff;border:1px solid #e6e8ef;border-top:3px solid #0b6b5c;border-radius:12px;padding:14px}
.chatp.closed{flex:none;position:sticky;top:12px}.chat-tab{writing-mode:vertical-rl;background:#e7f5f2;color:#0b6b5c;border:1px solid #cfe9e2;border-radius:10px;padding:14px 8px;cursor:pointer;font-weight:600}
.chat-h{display:flex;justify-content:space-between;align-items:center}.chips{display:flex;flex-wrap:wrap;gap:6px;margin:6px 0 10px}.chips .chip{font-size:12px;text-align:left;background:#f6f7fb;border:1px solid #e6e8ef;border-radius:14px;padding:5px 10px;cursor:pointer}
.chat-m{flex:1;overflow:auto;min-height:120px;max-height:52vh;display:flex;flex-direction:column;gap:8px;margin-bottom:8px}.msg{font-size:13px;border-radius:10px;padding:8px 10px;line-height:1.45}.msg.u{background:#0b6b5c;color:#fff;align-self:flex-end;max-width:88%}
.msg.a{background:#f6f7fb;border:1px solid #eef0f4}.msg.ref{background:#fff8e6;border-color:#f2d58a}.msg.pend{color:#6b7285;font-style:italic}.msg .mini{font-size:12px;margin-top:6px}.msg .mini td,.msg .mini th{padding:4px}
.chat-in{display:flex;gap:6px}.chat-in textarea{flex:1;border:1px solid #d9dce4;border-radius:8px;padding:6px}
.onb-shell{max-width:1100px;margin:0 auto;padding:20px}.onb-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}
.qf{display:flex;flex-direction:column;gap:4px;margin-bottom:10px;font-size:13px}.qf input,.qf textarea,.qf select,.prod input,.prod textarea{border:1px solid #d9dce4;border-radius:8px;padding:6px 8px;width:100%}.req{color:#d9452b}.qnote{color:#8a6100}
.qeval{border-left:4px solid #f2b84b}.qeval.okc{border-left-color:#0b6b5c}.fuq{margin:8px 0}.fuq textarea{width:100%;border:1px solid #d9dce4;border-radius:8px;padding:6px;margin-top:4px}.prod td{vertical-align:top}
/* ===== Design system v2 (shared components) ===== */
:root{--brand:#0b6b5c;--brand2:#2fa58f;--bl:#e7f5f2;--ink:#1a1f2c;--mut:#6b7285;--line:#eceef3;--bg:#f5f6fa;--r:14px;--sh:0 1px 2px rgba(16,24,40,.04),0 1px 3px rgba(16,24,40,.06)}
body{background:var(--bg);color:var(--ink);font-size:14px;line-height:1.45;-webkit-font-smoothing:antialiased}
.main{padding:28px 36px}
h1{font-size:22px;font-weight:700;letter-spacing:-.3px;display:flex;align-items:center;gap:8px}h2{font-size:15px;font-weight:650;display:flex;align-items:center;gap:6px}h3{font-size:15px;margin:0 0 6px}
.top{margin-bottom:22px}.sub{font-size:13px;color:var(--mut);margin-top:4px;display:flex;gap:8px;align-items:center}
.card{border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh);padding:20px}
.nav{border-right:1px solid var(--line)}.nav a.on{background:var(--bl)}
th{font-size:11px;text-transform:uppercase;letter-spacing:.4px;color:#8a90a2;border-bottom:1px solid var(--line);padding:10px 12px}td{padding:12px;border-bottom:1px solid #f3f4f7}tr:last-child td{border-bottom:0}tbody tr:hover td,tr.click:hover td{background:#fafbfc}
.tag{font-weight:600;font-size:11.5px;padding:3px 10px}
.note{background:#f0f7f5;border:0;border-left:3px solid var(--brand2);border-radius:10px;padding:10px 14px;font-size:13px;color:#2c3e3a;margin-bottom:16px}
.muted{color:var(--mut)}.fs12{font-size:12px}.fs13{font-size:13px}.fw4{font-weight:400}.min0{min-width:0}.grow{flex:1}.mt{margin-top:16px}.c{text-align:center}
/* tooltip */
.tip{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;border-radius:50%;background:#eef0f4;color:#8a90a2;font:italic 700 10px Georgia,serif;cursor:help;position:relative;flex:none;vertical-align:middle}
.tip:hover,.tip:focus{background:var(--brand);color:#fff;outline:0}
.tip:hover::after,.tip:focus::after{content:attr(data-tip);position:absolute;z-index:50;left:50%;top:calc(100% + 8px);transform:translateX(-50%);width:max-content;max-width:280px;background:#1a1f2c;color:#fff;font:400 12px/1.45 Inter,"Segoe UI",sans-serif;padding:8px 11px;border-radius:8px;box-shadow:0 8px 24px rgba(0,0,0,.18);white-space:normal;text-align:left}
/* empty / stat */
.empty{display:flex;flex-direction:column;align-items:center;gap:6px;padding:36px 12px;color:var(--mut);text-align:center}.empty b{color:var(--ink);font-size:15px}.empty .eic{font-size:30px;width:60px;height:60px;border-radius:50%;background:var(--bl);display:flex;align-items:center;justify-content:center;margin-bottom:4px}.empty .btn{margin-top:8px}
.stat{display:flex;gap:14px;align-items:center;margin:0}.stat .sic{width:42px;height:42px;border-radius:12px;background:var(--bl);display:flex;align-items:center;justify-content:center;font-size:19px;flex:none}.stat .v{font-size:24px;margin-top:2px;letter-spacing:-.4px}.sub2{font-size:12px;color:var(--mut)}
.grid.g4{margin-bottom:18px}
/* insight */
.kpis{display:grid;grid-template-columns:2fr 1fr 1fr;gap:16px;margin-bottom:26px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh);padding:16px 20px;display:flex;gap:14px;align-items:center}.kpi .v{font-size:24px;letter-spacing:-.4px}
.kpi.kfun{flex-direction:column;align-items:stretch;gap:6px}.fv{display:flex;align-items:baseline;gap:8px}.fv b{font-size:28px;letter-spacing:-.6px}.fv span{color:var(--mut)}.fv em{margin-left:auto;font-style:normal;font-weight:700;color:var(--brand);font-size:18px}
.bar{height:8px;background:#eef0f4;border-radius:6px;overflow:hidden}.bar i{display:block;height:100%;background:linear-gradient(90deg,var(--brand),var(--brand2));border-radius:6px}.bar.sm{height:5px;width:110px}
.ring{--p:50;--s:34px;width:var(--s);height:var(--s);border-radius:50%;flex:none;background:conic-gradient(var(--brand2) calc(var(--p)*1%),#eef0f4 0);display:inline-flex;align-items:center;justify-content:center;position:relative}
.ring i{position:absolute;inset:4px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;font:700 calc(var(--s)*.3)/1 Inter,sans-serif;color:var(--brand)}
.sec-h{display:flex;align-items:center;gap:8px;margin:26px 0 12px}.sec-h h2{margin:0;font-size:16px}
.g4d{grid-template-columns:repeat(4,1fr);gap:14px}@media(max-width:1360px){.ins-wrap .g4d{grid-template-columns:repeat(2,1fr)}}
.dcard{padding:16px}.dhd{justify-content:flex-start;gap:6px}.dhd .ring{margin-left:auto}
.dn{display:flex;gap:16px;align-items:center}.donut{width:108px;height:108px}.donut span{width:76px;height:76px}.donut span b{font-size:17px;letter-spacing:-.3px}.donut small{font-size:10.5px;max-width:64px;text-align:center;line-height:1.15}
.lg{font-size:12.5px;padding:2px 6px;border-radius:6px;margin:1px 0;color:#4a5164;cursor:default;white-space:nowrap}.lg span{overflow:hidden;text-overflow:ellipsis}.lg:hover{background:#f3f5f9}.lg.top{font-weight:700;color:var(--ink)}
details.more>summary{cursor:pointer;color:var(--brand);font-weight:600;font-size:13px;margin:8px 0;list-style:none}details.more>summary::-webkit-details-marker{display:none}
.lead{font-size:15px;font-weight:600;margin:0 0 14px;max-width:900px}
.icards{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:14px}
.icard{background:#fff;border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh);padding:16px;display:flex;gap:12px;align-items:flex-start;border-top:3px solid var(--brand2)}
.icard .ic{font-size:20px;width:38px;height:38px;border-radius:10px;background:var(--bl);display:flex;align-items:center;justify-content:center;flex:none}.inum{font-size:22px;font-weight:800;color:var(--brand);letter-spacing:-.5px;line-height:1.1}.ihl{font-size:13px;font-weight:600;margin-top:3px}
.ch{font-weight:700;margin-bottom:10px}.prow{display:flex;flex-direction:column;padding:7px 0;border-bottom:1px solid #f3f4f7;font-size:13px}.prow:last-child{border:0}
.dchips{display:flex;flex-wrap:wrap;gap:6px}.do,.dont{font-size:12.5px;padding:5px 11px;border-radius:16px;font-weight:500}.do{background:#e3f6ec;color:#11734b}.dont{background:#fdecea;color:#b3261e}
.vok{background:#e3f6ec;color:#11734b;font-size:12px;font-weight:700;padding:3px 10px;border-radius:12px;cursor:help}.vwarn{background:#fff4dc;color:#8a5a00;font-size:12px;font-weight:700;padding:3px 10px;border-radius:12px;cursor:help}
.segs{display:flex;flex-direction:column;gap:8px}.seg{background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--sh)}.seg>summary{list-style:none;display:flex;gap:14px;align-items:center;padding:12px 16px;cursor:pointer}.seg>summary::-webkit-details-marker{display:none}.seg[open]{border-color:#cfe9e2}
.sn{width:28px;height:28px;border-radius:8px;background:var(--bl);color:var(--brand);font-weight:800;display:flex;align-items:center;justify-content:center;flex:none;font-size:13px}
.st{display:flex;gap:8px;align-items:center}.fchips{display:flex;flex-wrap:wrap;gap:4px;margin-top:5px}.fchip{font-size:11.5px;background:#f3f5f9;border:1px solid #e6e8ef;color:#4a5164;padding:1px 8px;border-radius:10px}
.ang{font-size:12.5px;color:var(--mut);margin-top:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sz{text-align:right;flex:none}.sz b{font-size:16px}
.zns{margin:0 16px 14px 58px;background:#f6f7fb;border-radius:10px;padding:10px 12px;font-size:13px;display:flex;flex-direction:column;gap:2px}.zns .k{font-size:11px;text-transform:uppercase;letter-spacing:.4px}
.card.cta{display:flex;align-items:center;gap:16px;justify-content:space-between;border-left:4px solid var(--brand)}
/* chat drawer */
.chatp.closed{position:fixed;right:24px;bottom:24px;z-index:40;top:auto}
.chat-fab{background:linear-gradient(135deg,#0b6b5c,#2fa58f);color:#fff;border:0;border-radius:28px;padding:13px 22px;font-weight:700;font-size:14px;box-shadow:0 10px 28px rgba(11,107,92,.35);cursor:pointer;display:flex;gap:8px;align-items:center}.chat-fab:hover{transform:translateY(-1px)}
.spark{color:#f2b84b}
.chatp.open{position:fixed;right:20px;bottom:20px;top:20px;width:400px;z-index:40;display:flex;flex-direction:column;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 20px 50px rgba(16,24,40,.18);padding:16px;max-height:none}
.chat-h{display:flex;justify-content:space-between;align-items:center;font-size:15px}.chat-h .x{border:0;background:#f3f5f9;border-radius:50%;width:28px;height:28px;cursor:pointer;color:var(--mut)}
.chat-g{font-size:13px;color:var(--mut);margin:8px 0 4px;display:flex;gap:6px;align-items:center}
.chatp .chips .chip{background:var(--bl);border:1px solid #cfe9e2;color:var(--brand);font-weight:600;border-radius:16px;padding:5px 11px}
.chatp .chat-m{flex:1;max-height:none;padding:4px 2px}
.msg.u{border-radius:14px 14px 4px 14px}.acard{background:#fff!important;border:1px solid var(--line)!important;border-radius:14px 14px 14px 4px;box-shadow:var(--sh)}
.ah{display:flex;gap:6px;align-items:center;margin-bottom:6px}.ahl{font-weight:650;font-size:13.5px}
.aseg{display:flex;flex-direction:column;gap:6px;margin-top:8px}.asr{background:#f6f7fb;border-radius:10px;padding:7px 10px;display:flex;flex-wrap:wrap;gap:4px 8px;align-items:center;cursor:help}.szc{font-size:11.5px;background:var(--brand);color:#fff;border-radius:10px;padding:1px 8px}.asr>div{flex-basis:100%;display:flex;gap:4px}
.ttag{font-size:11px;background:#fff;border:1px solid #e6e8ef;border-radius:8px;padding:0 7px;color:#4a5164}
.acard details summary{cursor:pointer;color:var(--brand);font-size:12px;font-weight:600;margin-top:8px}
.chat-in textarea{border-radius:12px;padding:9px 12px;resize:none}.chat-in .btn{border-radius:12px;padding:0 16px}
/* login */
.login{background:radial-gradient(circle at 20% 10%,#e7f5f2,transparent 50%),var(--bg)}
.chatp .chips{flex:none;margin:8px 0 10px}.chatp .chips .chip{flex:none;font-size:12px}
td.row{flex-wrap:nowrap;gap:6px}
input[type=text],input[type=password],input[type=email],input[type=number],input:not([type]),select,textarea{border:1px solid #dfe2ea;border-radius:10px;padding:8px 11px;background:#fff;transition:border .15s,box-shadow .15s}
input:focus,select:focus,textarea:focus{outline:0;border-color:var(--brand2);box-shadow:0 0 0 3px rgba(47,165,143,.15)}
label{font-size:13px;color:#4a5164;display:flex;flex-direction:column;gap:5px}
td.row .btn.sm{padding:4px 10px;font-size:12px}.card:has(>table){overflow-x:auto}
.rr{display:flex;align-items:center;gap:10px;font-size:13px;padding:3px 0}.rr span{flex:1}.rr b{width:70px;text-align:right}.drop .eic{font-size:28px;margin-bottom:6px}